Privacy Policy

Bloxy Game Studios

Effective Date: 27/03/2026

Bloxy Game Studios (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, online store, memberships, Discord server, games, newsletters, and related services (collectively, the “Services”).

By using our Services, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Voluntarily

This may include:

  • First name

  • Email address

  • Roblox username

  • Discord username and Discord ID

  • Fourthwall account information

  • Billing or shipping details for purchases

  • Information submitted through forms, memberships, support requests, or competitions

1.2 Information Collected Through Participation

This may include:

  • Event participation data

  • Scores, entries, rankings, and results

  • Giveaway participation

  • Messages or communications within our Discord server

  • Membership status and purchase history

1.3 Automatically Collected Information

When using our website or third-party services, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • General location data

  • Website usage and analytics data

  • Cookies and similar technologies

Some of this information may be collected by third-party providers such as Fourthwall or analytics providers.

2. How We Use Your Information

We use your information to:

  • Operate and improve our Services

  • Process purchases, memberships, and orders

  • Deliver products, digital content, or membership benefits

  • Send newsletters, updates, and promotional content

  • Manage events, competitions, and giveaways

  • Identify participants and winners

  • Communicate with users

  • Moderate our community

  • Prevent fraud, cheating, abuse, or unauthorised activity

  • Enforce our Terms of Service

  • Comply with legal obligations

3. Legal Basis for Processing (UK & EU Users)

For users located in the UK or EU, we rely on the following legal bases:

  • Consent — for newsletters, marketing communications, or optional submissions

  • Contract — to provide purchases, memberships, or requested services

  • Legitimate Interests — for running our community, events, moderation, fraud prevention, analytics, and service improvements

  • Legal Obligations — where processing is required by law

You may withdraw consent at any time.

4. Payments, Orders, and Memberships

Purchases, memberships, subscriptions, and payment processing may be handled through third-party providers, including Fourthwall and its payment processors.

We generally do not store full payment card details ourselves.

Order and membership information may be used to:

  • Process transactions

  • Provide customer support

  • Manage subscriptions or memberships

  • Prevent fraudulent activity

  • Maintain transaction records

These services are also subject to the privacy policies and terms of the respective third-party providers.

5. Data Sharing

We may share your information with trusted third-party providers where necessary to operate our Services, including:

  • Mailchimp (email delivery and newsletters)

  • Discord Inc. (community platform)

  • Roblox Corporation (game-related services)

  • Fourthwall (website hosting, memberships, merchandise, and store services)

  • Payment processors used by Fourthwall

  • Analytics or security providers

We do not sell your personal data.

We may also disclose information:

  • If required by law

  • To protect our rights, users, or Services

  • To investigate fraud, abuse, or security issues

6. Cookies and Analytics

Our website and third-party services may use cookies or similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyse traffic and usage

  • Support security and fraud prevention

You may control cookies through your browser settings.

Some third-party providers may also place cookies according to their own policies.

7. Data Storage & Security

We take reasonable technical and organisational measures to help protect your information.

However:

  • No system is completely secure

  • Internet transmissions cannot be guaranteed to be fully secure

  • Third-party services operate under their own security practices

You use our Services at your own risk.

8. Data Retention

We retain information only for as long as reasonably necessary.

Examples include:

  • Newsletter data → until you unsubscribe

  • Purchase or membership records → as required for operational, tax, or legal purposes

  • Event data → as long as necessary for fairness, moderation, or record-keeping

  • Discord-related data → while you remain in the server or community

We may retain limited information to:

  • Prevent abuse or ban evasion

  • Resolve disputes

  • Enforce our Terms

  • Comply with legal obligations

9. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent

  • Complaint to a data protection authority

To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our Services are not intended for children under 13 years old.

If you are under 18, you should have permission from a parent or guardian before using our Services.

If we become aware that personal data has been collected from a child under 13 without appropriate permission, we may remove that information.

11. International Transfers

Your information may be processed or stored outside the United Kingdom or European Economic Area.

This may occur through services such as:

  • Mailchimp

  • Discord

  • Roblox

  • Fourthwall

Where required, we take reasonable steps to ensure appropriate safeguards are in place.

12. Third-Party Services

Our Services may contain links to or rely on third-party platforms.

We are not responsible for:

  • Third-party privacy practices

  • External websites or services

  • Content or security provided by third parties

You should review the privacy policies of those services separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes become effective once published on our Services.

Continued use of our Services constitutes acceptance of the updated Privacy Policy.

14. Contact Us

Email: [support@bloxygames.com]

Company: Bloxy Game Studios